How do I track my parcel from South Africa Post Office?

South African post office reference number given on the receipt which given to you.

Please mail your tracking number to [email protected] or to [email protected] if you cannot find your mail item or to get your South African tracking number, or call on 0860 111 502.

To track your parcel from the South African Post Office (SAPO), you can follow these steps:

  1. Obtain the Tracking Number: Ensure that you have the tracking number for your parcel. This tracking number is usually provided to you by the sender or can be found on the receipt or shipping confirmation.
  2. Visit the SAPO Tracking Website: Go to the South African Post Office tracking website. The official website for tracking is ““.
  3. Enter the Tracking Number: On the SAPO tracking website, locate the tracking input field. Enter your tracking number into the provided field.
  4. Initiate the Tracking: Click on the “Track” or “Submit” button to initiate the tracking process for your parcel.
  5. Track the Parcel: The SAPO tracking website will display the tracking details and the current status of your parcel. This may include information such as the location of the parcel, transit updates, and estimated delivery dates.
  6. Track via Mobile App: SAPO also offers a mobile app called “South African Post Office” available on both Android and iOS platforms. You can download the app and enter your tracking number to track your parcel on the go.
  7. Contact SAPO Customer Support: If you encounter any issues with tracking or have specific inquiries about your parcel, you can contact the South African Post Office customer support directly. They can provide you with further assistance and information.

Please note that tracking information may not be available immediately, especially if the parcel was recently shipped or is in transit. It’s recommended to check the tracking status periodically for updates.

Keep in mind that the tracking experience may vary depending on the service level chosen for your shipment. If you have any specific concerns or questions about your parcel, contacting SAPO’s customer support would be the best way to obtain accurate and up-to-date information.

Leave a Comment